Last updated: September 25, 2026
Pacific Elite Rides ("we," "us," "our") is operated by Pacific Elite Rides LLC, a California company providing luxury ground transportation in San Diego County. This policy explains what information we collect when you use pacificeliterides.com or book a ride with us, and how we use it.
When you submit a booking request, we collect: your name, phone number, email address, pickup and drop-off addresses, ride date and time, passenger count, flight number (if applicable), and any notes you provide. We do not collect payment card details through our website — payment is arranged directly with your driver or by invoice.
Like most websites, we also automatically collect standard technical information (browser type, device, approximate location, pages visited) through Google Analytics, and, where enabled, Google Ads, to understand how visitors use our site and to measure the effectiveness of our advertising. This is aggregate, cookie-based data — not personally identifying on its own.
We use the information you submit solely to confirm, schedule, and fulfill your ride, communicate with you about your booking (by email, phone, or text), and maintain business records for accounting and insurance purposes. We use Analytics/Ads data to understand site traffic and measure ad performance — never to identify you personally.
Your booking details are shared only with the chauffeur assigned to your ride, and with the service providers that power our booking flow (our email delivery provider and booking spreadsheet). We do not sell, rent, or trade your personal information to third parties for marketing purposes.
If you check the text-message box on our booking form, or text us first, we use your mobile number only to send messages about your ride: your quote, booking confirmation, driver and vehicle details, pickup updates, and a follow-up after the ride. Message frequency varies by booking. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. Consent to receive texts is not a condition of booking.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share your number only with the messaging provider that delivers our texts, solely to deliver them.
We use Google Analytics and Google Ads cookies to measure site traffic and ad performance. You can opt out of personalized advertising at any time through Google's Ads Settings, or block cookies entirely in your browser settings. See our Cookie Policy for details and to change your choice.
We retain booking records as required for accounting, tax, and insurance purposes, typically for the duration required by California business recordkeeping law.
You may request a copy of the information we hold about you, or ask us to delete it, by emailing berdnikov@pacificeliterides.com. California residents have additional rights under the California Consumer Privacy Act (CCPA); contact us to exercise them.
Questions about this policy? Email berdnikov@pacificeliterides.com or call (619) 394-5340.